About this article
Why we wrote it

Principals thinking about setting up a family office often ask us where to begin and in what order. This article lays out six steps: setting clear goals, hiring the right team, creating a financial plan, putting internal policies in place, keeping communication open and choosing the right technology. Use it to check that the foundations are in place before you hire staff or commit capital to the structure.

How we made it

We used AI tools to help gather research and speed up the first draft. That left more of our time for checking each figure against its original report and adding what we see in client conversations. A Masttro editor reviewed every claim, and members of our team read the article before it was published.

Written by
Ricardo Wiesner
Edited by
Dan Williams
Published
April 16, 2024

Key Takeaways

Setting up a successful family office requires careful planning.
For the best results, you should hire a diverse team of professionals to help you create a comprehensive financial plan.
Transparency and open communication are necessary for effective collaboration.
Leveraging cutting-edge tools will help you get even more out of your family office.

A family office can be pivotal for preserving and growing your wealth. But to get the most out of a family office, it’s crucial that you take the right steps when forming it. This will allow you to lay the foundation for long-term success. In this post, we’re going to look at the six steps to building an effective family office.

Six steps to build a family office that lastsSet clear goals: Growth, philanthropy, succession, inheritance and educating the family.; Hire the right team: Finance, accounting, tax, estate planning, investing and law.; Create a financial plan: A roadmap that ties how you manage wealth to your goals and values.; Set internal policies: Risk assessments, internal audits, team compliance and family decisions.; Communicate openly: Clear channels and regular meetings so every voice is heard.; Use technology: Platforms that streamline operations, gather data and give real-time insight.WORKFLOWSix steps to build a family office that lastsThe order Masttro recommends for a new family office01Set clear goalsGrowth, philanthropy,succession, inheritanceand educating thefamily.02Hire the rightteamFinance, accounting,tax, estate planning,investing and law.03Create a financialplanA roadmap that ties howyou manage wealth toyour goals and values.04Set internalpoliciesRisk assessments,internal audits, teamcompliance and familydecisions.05Communicate openlyClear channels andregular meetings soevery voice is heard.06Use technologyPlatforms thatstreamline operations,gather data and givereal-time insight.Source: Masttro
Six steps to build a family office that lastsSet clear goals: Growth, philanthropy, succession, inheritance and educating the family.; Hire the right team: Finance, accounting, tax, estate planning, investing and law.; Create a financial plan: A roadmap that ties how you manage wealth to your goals and values.; Set internal policies: Risk assessments, internal audits, team compliance and family decisions.; Communicate openly: Clear channels and regular meetings so every voice is heard.; Use technology: Platforms that streamline operations, gather data and give real-time insight.WORKFLOWSix steps to build afamily office that lastsThe order Masttro recommends for a new familyoffice01Set clear goalsGrowth, philanthropy, succession,inheritance and educating the family.02Hire the right teamFinance, accounting, tax, estateplanning, investing and law.03Create a financial planA roadmap that ties how you managewealth to your goals and values.04Set internal policiesRisk assessments, internal audits,team compliance and family decisions.05Communicate openlyClear channels and regular meetings soevery voice is heard.06Use technologyPlatforms that streamline operations,gather data and give real-timeinsight.Source: Masttro

1. Establish Clear Goals

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The first step in building a successful family office is establishing clear goals. Those goals may include:

  • Growing your wealth
  • Philanthropy
  • Succession planning
  • Leaving an inheritance for your heirs
  • Educating family members on how to use their wealth wisely

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Regardless of your objectives, nothing should be left to chance. Until you’ve defined your long-term goals, you can’t create efficient strategies to reach them. Clearly articulating your plans will help ensure that all your efforts are purpose-driven and focused.

2. Hire the Right Team Members

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A family office is only as strong as its members. You will likely need a team of experts with experience in a variety of fields, such as:

  • Finance
  • Accounting
  • Tax planning
  • Estate planning
  • Investing
  • Law

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Start by determining what roles you need. Then, establish standards for finding the right person. What are you looking for in team members? What are your deal-breakers? Once you know your needs and preferences, you can identify the individuals who are best suited to help you.

3. Create a Financial Plan

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A comprehensive financial plan is the backbone of a successful family office. It serves as a roadmap, aligning your actions with your goals and values. With the help of your team, draft a plan for how you want to manage your wealth—now and in the future. This will let you optimize your finances and ensure long-term sustainability for your heirs.

4. Implement Internal Policies

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One of the primary purposes of a family office is to protect your family’s wealth. Implementing robust governance and risk management practices will help you mitigate risks and preserve your estate. This means establishing clear policies for monitoring your wealth, managing investments, and addressing any potential concerns. Consider how you will handle:

  • Risk assessments
  • Internal audits
  • Team compliance
  • Family decision-making procedures

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…and any other factors involved in maintaining the integrity of your family office.

5. Prioritize Transparency and Communication

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Transparency is critical to the success of any family office. By fostering a culture of trust and collaboration, you can strengthen your team and encourage everyone to contribute. Establish clear lines of communication, and schedule regular meetings for team and family members to share their thoughts and concerns. Make sure that every voice is heard.

"I really appreciate their amazing customer support. The team is attentive and dedicated, and they don't just stop at software implementation. They've been really helpful with different scenarios."
Sabrina B.
Sabrina B.
Family Office Accounting Manager, Austin, TX
Ebook

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6. Leverage Technology

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In today's digital age, technology can greatly enhance the efficiency of your family office. Your team members will likely bring their own tech solutions, but don’t be afraid to build your own toolkit. Find platforms that will streamline operations, gather data, and provide real-time insights. Then, use those tools to optimize your financial strategies.

Use These Tips to Secure Your Family’s Future

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By following the six steps outlined in this article, you can build a strong foundation for your family office's long-term success. Remember to:

  • Establish clear goals
  • Hire the right team members
  • Create a financial plan
  • Implement internal policies
  • Prioritize transparency and communication
  • Leverage technology

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With the right approach, your family office will allow you to manage your wealth effectively and leave a legacy for future generations. If you’d like additional support, Masttro can help.

About Masttro

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Masttro is a wealth tech platform that enables a 100% view of total net worth, including everything from illiquid and liquid investments to liabilities and passion assets. This provides you with a single source of accurate, real-time data, allowing you to make informed financial decisions in real time. Masttro also comes with a comprehensive suite of features including data aggregation, analysis, and reporting—all protected by best-in-class cybersecurity and data security protocols.

With Masttro, you can gain the transparency, control, and peace of mind you need to manage your estate effectively.

Masttro was founded in 2010 by wealth experts determined to build a better tool for visualizing wealth. Since then, Masttro has grown to become a major industry player in the wealth tech space. Masttro serves clients around the world as an integral tech partner for hundreds of single family offices, wealth advisors, professional services firms, and large financial institutions.

Want to learn how Masttro can help you improve your family office practices? Schedule time with one of our wealth tech experts today.

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